Terms & Conditions
Trelise Cooper Online is a trading name of the Trelise Cooper Group Limited, a company registered in New Zealand. Our registered address is 8 Lion Place, Epsom, Auckland 1023
To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address firstname.lastname@example.org We may also change registration requirements from time to time.
The account password you provide should be unique and kept secure, and you must notify Trelise Cooper immediately of any breach of security or unauthorized use of your account.
INSURANCE AND DELIVERY
Trelise Cooper insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Trelise Cooper, and transfer of responsibility in the same way.
Please note that we aim to dispatch all orders next business day however please allow up to 5 working days for orders to ship. During peak periods (sale, public holidays and new collection launches) order processing time may be longer. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Trelise Cooper are not responsible for any delays caused by destination customs clearance processes.